Privacy, Security, Shipping & Return Policy
APS Tower Paint Company, Inc.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our website. We also automatically receive and record information on our server logs from your browser including your IP address, Cookie information and the page (s) you visited. We will NOT sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure ecommerce transactions. It encrypts all of your personal information, including your credit card number, name, and address so that it cannot be read over the internet.
Please be assured that your items will ship out within three days of purchase from our store located at 2120 West Nordale Dr. Appleton Wisconsin. APS Tower Paint Company will determine the most efficient shipping carrier for your order. The carriers that we may use are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. boxes. If you are trying to estimate when your package will be delivered, please note the following: Credit card authorization and verification must be received prior to order processing. Federal Express and UPS deliveries occur Monday thru Friday, excluding holidays. If you require express or 2 day shipping, please call our customer service at 800-779.6520
APS Tower Paint Company will try it's best to make sure that all customers will be satisfied with the products they purchase. We offer a 30 day money back guarantee on almost every product we sell. The exception is custom mixed paint of any size. Please call a customer service Rep at 800.779.6520 for a RMA number (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as a credit to the credit card holder at the time of purchase within five (5) business days upon receipt of the returned merchandise.